RE: COVID – 19 UPDATE Stay Safe, Stay Home Executive Order
With the new Executive order that the Governor signed today, it is again having us change the way that we conduct business in general.
We will be open Monday, Wednesday and Friday from 10:00 am to 3:00 pm and Saturday from 10:00 am – 1:00 pm as stated in our previous communication. We will not be opening the office doors at this time. We can accept payment from you through the door slot during these business hours by meeting you at the front door and getting your credit card, cash, check or money order and returning to the door to give you a receipt.
Please note that if you are paying by credit card, you can do so over the phone or online for no extra charge.
Again, you will not be allowed in the office if you do come here in person to pay for your unit.
Also, please note that during this time, we will be waiving all late fees from March 23rd until April 13th, when the Governor is to give us an update at that time.
We will also be postponing all auctions until this new order has been removed.
We will allow partial payments during this time to help our customers not get too far behind with their payments.
Please note that you will still have 24-hour access to your unit as long as you are current on your bill.
Stay safe! We look forward to seeing you all again.